We’ve all heard the story. A young nurse brings a smartphone to work. They snap a selfie to share with friends on Facebook, but don’t see the resident sitting in the background. HIPPA laws busted.
Directors at LTC facilities will often site this example, or explain how distracting they are to the staff. Texting friends, checking social feeds, email, and many of the other tasks we perform on our personal phones have nothing to do with work. IT professionals can get away with it sitting at their cubicle, but nurses don’t have the luxury. It’s a demanding job, demanding their full attention.
The simple solution for most Directors is to not allow phones. Or is it?
We’ve encountered this a lot when speaking with nursing homes about upBed and technology like it. When we say “sends a text message to your phone”, there is good that this causes problems. We get responses like…
To get around this we offer phones specifically for our app that are low end so no-one would want to do much else with them. This seems OK, but it begs the question. When will it become common for nursing homes to use mobile devices?
Some do. They provide a phone to the head nurse to contact doctors, or tablets to staff for charting. A very few allow personal phones with general etiquette on how and when to use them. But these are a dime a dozen, at least in Maine.
Being new to healthcare, I'm interested in what you think? What’s holding facilities back the most? Will it ever be common? Or worse, how much longer will these pagers exist?
Please don't make me write code to talk to your pager. I'll do it, but please!